At Lohan Slot, your privacy is more than a compliance checkbox — it is a responsibility we take seriously every single day. This document explains exactly how we collect, use, store and protect your personal information.
Six pillars of data protection that Lohan Slot practise every day to keep your information secure.
All data transmitted between your device and our servers Lohan Slot protected with 256-bit SSL encryption — the same technology used by Malaysia's leading banking institutions. No data travels in plain form across our network.
256-bit SSL ActiveYour personal data is stored on servers protected by multi-layered access controls. Only authorised personnel with a specific operational need may access player account information, and every access is recorded in an audit log.
Layered AccessLohan Slot has never and will never sell, rent or trade players' personal information to third parties for commercial purposes. Your data belongs to you — we use it only for the purposes you have consented to.
No Data SellingYou have the right to access, correct, download, or request deletion of your personal data at any time. The data management portal within your account lets you review and update your personal information directly, without needing to contact customer support.
Personal Data PortalLohan Slot only collects data that is strictly necessary to provide our services. We do not collect excessive or irrelevant data beyond what the platform operationally requires. The principle of data minimisation is central to how we operate.
Data Minimisation PrincipleShould any security incident involving player data occur, Lohan Slot is committed to notifying affected players within 72 hours — meeting rigorous international standards for data security incident management.
72-Hour NotificationFour stages of transparent, tightly controlled data processing.
Data is collected only during registration, transactions, and platform use, based on your consent.
Data is processed solely for the stated purposes — identity verification, payments, and customer support.
Data is stored on secure servers with full encryption for as long as your account remains active or as required by law.
Data is securely deleted when no longer needed or upon your request, in accordance with our data retention policy.
Lohan Slot ("we", "platform") is an online entertainment platform operating in Malaysia, committed to protecting the privacy of every one of our members. This Privacy Policy explains how we collect, process, store, and safeguard your personal information when you use the website https://lohanslot.biz, our mobile application, and all related services.
This policy applies to all users Lohan Slot — whether you are a casual visitor, registered player, VIP member, or anyone who interacts with any part of our platform. By using our services, you agree to the practices described in this document.
Important Note: This Privacy Policy is to be read together with the Lohan Slot Terms & Conditions. In the event of any conflict between the two documents on matters of privacy, this Privacy Policy shall take precedence.
Lohan Slot collects data that you actively provide while using our platform, including:
| Data Category | Examples of Information | Collected During |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Registration & KYC |
| Contact Data | Email address, phone number, mailing address | Registration |
| Financial Data | E-wallet account numbers, deposit & withdrawal transaction records | Every transaction |
| Verification Data | MyKad copy, bank statement, selfie for KYC | Identity verification |
| Communication Data | Chat content from customer support interactions | When contacting support |
When you use the Lohan Slot, our system automatically collects the following technical information to ensure the platform operates correctly and securely:
Lohan Slot only processes your personal data for the following purposes, each supported by a valid legal basis:
Our Principles: We do not process your data for any purpose beyond those stated above without first obtaining your renewed consent.
Lohan Slot does not sell or transfer your personal data to third parties for their commercial purposes. However, we may share personal data with the following categories of parties under limited circumstances:
Our Commitment: All third parties we work with are bound by strict data protection agreements and are required to maintain security standards equal to or higher than those of Lohan Slot.
Lohan Slot implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
That said, no digital security system can guarantee absolute 100% protection. You also play an important role by keeping your password and account login credentials confidential. Lohan Slot yours.
Lohan Slot retains your personal data for as long as your account remains active or as long as necessary to provide our services. Once an account is closed, data is kept for the following periods based on legal and operational requirements:
| Data Type | Retention Period | Reason |
|---|---|---|
| Financial transaction records | 7 years | Malaysian legal and tax requirements |
| Game logs and activity | 5 years | Dispute resolution and audits |
| KYC Documents | 5 years after account closure | AML requirements & compliance |
| Support communication records | 3 years | Customer service reference |
| Marketing data & consent | Until withdrawn | Based on your consent |
| Technical data & access logs | 12 months | Security & monitoring |
Once the retention period has expired, data will be securely deleted using methods that ensure it cannot be recovered.
As a player Lohan Slot, you hold the following rights regarding your personal data, all of which we fully respect:
How to Submit a Request: To submit any of the above data rights requests, please contact our Data Privacy Officer by email at privacy@lohanslot.biz or via 24/7 live chat. We will respond within 30 working days.
Lohan Slot uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.
Some of the services that Lohan Slot use, such as game software from international providers, may require the transfer of technical data to servers located in other countries. Any such data transfers are carried out with adequate safeguards in place, including standard contractual clauses or equivalent protective mechanisms.
Your full identity information will not be transferred outside Malaysia except where strictly necessary and subject to stringent controls. For further enquiries regarding cross-border data transfers, please contact our Data Privacy Officer.
If you have any questions, concerns or complaints regarding how Lohan Slot handling your personal data, please contact our Data Privacy Officer (DPO):
Effective Date: 1 January 2026 | Version: 3.1 | Official Language: Bahasa Melayu
Eight fundamental rights you hold as a player Lohan Slot Malaysia.
View all data we hold about you at any time.
Correct any inaccurate information in your account records.
Request deletion of data that is no longer required.
Download your data in a reusable format.
Restrict processing in certain legally defined situations.
Object to processing for direct marketing purposes.
Withdraw your consent for processing at any time.
Lodge a complaint with the relevant data protection authority.
Join over 2 million Malaysian players who trust Lohan Slot — the platform with the best data protection and the number one entertainment experience.